Demo content: Router or ONU lights can be the first clue when something goes wrong. Every model is a little different, but Power, Wi-Fi, LAN, Internet and LOS status helps the support team understand the situation faster.
What to share with support
- Mention whether the Power light is on.
- If LOS or a red light is blinking, keep a photo or short video.
- If Wi-Fi is on but Internet is off, say that clearly.
- Note whether the same lights remain after restarting the router.
Sharing the light status can reduce unnecessary waiting during support follow-up.
